Terms of service

Terms of Service

Last updated: March 18, 2026

Welcome to Coast. These Terms of Service explain the rules that apply when you visit our website, browse our products, create or use an account, place an order, or contact Coast customer support.

By using the Coast website or purchasing from Coast, you agree to follow these Terms of Service and any related policies posted on our website.

Overview

Throughout these Terms of Service, “Coast,” “we,” “us,” and “our” refer to Coast. “You” and “your” refer to the customer, visitor, or person using our website or services.

These terms apply to your use of the Coast online store, including browsing products, placing orders, submitting information, and communicating with our customer service team.

Acceptance of Terms

By accessing the Coast website, using any part of the online store, or placing an order, you confirm that you have read, understood, and agree to these Terms of Service.

If you do not agree with these terms, you should not use the Coast website or place an order through the store.

Online Store Terms

You agree to use the Coast online store only for lawful purposes and in a way that does not interfere with the normal operation, security, or availability of the website.

  • You may not use the Coast website for fraudulent, harmful, or unauthorized activity.
  • You may not attempt to access systems, customer accounts, or information that you are not authorized to access.
  • You may not copy, scrape, reproduce, or misuse website content except as allowed by these terms or applicable law.
  • You may not place orders using false, incomplete, or misleading information.

Product Information

Coast makes reasonable efforts to present product descriptions, images, colors, sizing details, materials, prices, and availability as clearly as possible. However, product information may occasionally contain errors, omissions, or updates.

Colors and product appearance may vary depending on your device settings, screen display, lighting, and photography. Product measurements and fit notes are provided as helpful guidance and may vary by style.

Pricing and Availability

Product prices, promotions, and availability may change without notice. Coast may correct pricing errors, update product information, remove items, or limit quantities at any time.

If an item becomes unavailable after an order is placed, Coast may contact you using the email address provided with your order to explain the available options.

Orders and Payment

When you place an order with Coast, you agree that all order, billing, payment, and shipping information you provide is accurate and complete.

Your order is not considered accepted until it has been reviewed and confirmed. Coast may refuse, cancel, or limit an order when necessary, including when there is suspected fraud, incorrect information, payment issues, product availability concerns, or an error on the website.

Payment must be authorized at checkout. If your payment is declined, incomplete, reversed, or flagged for review, your order may be delayed or canceled.

Shipping Reference

Coast offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing times, tracking updates, customs coverage, delivery issues, and related shipping details are handled according to the Shipping Policy posted on our website.

Please review the Shipping Policy before placing an order so you understand how Coast handles order processing, delivery estimates, tracking, shipping destinations, and package concerns.

Return Reference

Coast offers 30 Days Free Returns as described in our Return Policy. Return eligibility, item condition requirements, return instructions, refund timing, exchanges, and damaged or incorrect item procedures are handled according to the Return Policy posted on our website.

Customers must follow the return instructions provided by Coast customer service before sending any item back. Returns sent without contacting customer service first may not be accepted.

Account Information

If the Coast website allows account creation or account access, you are responsible for keeping your login details confidential and for maintaining accurate account information.

You agree to notify Coast if you believe your account has been accessed without permission or if any information connected to your order or account needs to be corrected.

Prohibited Uses

You may not use the Coast website, products, or services for any prohibited purpose, including:

  • Violating any applicable law or regulation
  • Submitting false, misleading, or fraudulent information
  • Interfering with website security or functionality
  • Uploading or transmitting harmful code, malware, spam, or abusive content
  • Collecting or misusing customer, store, or website data
  • Harassing, abusing, threatening, or discriminating against others
  • Using Coast content, images, product listings, or branding without permission

Intellectual Property

The Coast website may include text, images, graphics, designs, product listings, logos, page layouts, and other content owned by or licensed to Coast. This content is provided for your personal shopping and informational use only.

You may not reproduce, distribute, modify, sell, or exploit any Coast website content without prior written permission, except where allowed by applicable law.

Third-Party Links

The Coast website may contain links to third-party websites, tools, payment services, apps, or resources. These third-party services are not controlled by Coast.

Coast is not responsible for the content, policies, practices, availability, or actions of third-party websites or services. You should review any third-party terms and privacy policies before using them.

Disclaimer

The Coast website and its content are provided for general online shopping and informational purposes. While Coast works to keep the website accurate and available, we do not promise that the website will always be uninterrupted, error-free, secure, or current.

Product information, website content, and service details may be updated, corrected, removed, or changed at any time.

Limitation of Liability

To the fullest extent permitted by applicable law, Coast will not be liable for indirect, incidental, special, or consequential damages related to your use of the website, your inability to use the website, or your purchase or use of products from Coast.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable law.

Changes to These Terms

Coast may update or revise these Terms of Service from time to time. When changes are made, the updated terms will be posted on this page with a revised “Last updated” date.

Your continued use of the Coast website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have questions about these Terms of Service, your order, shipping, returns, exchanges, or account-related support, please contact Coast at support@coasttshop.com.

Please include your order number, the email address used at checkout, and a clear description of your question so our team can assist you more efficiently.