Contact Coast
Have a question or need help with your order? The Coast support team is here to help with orders, shipping, returns, exchanges, product questions, and account assistance.
Email Customer Support
For customer service, please email us at support@coasttshop.com.
Our usual response time is 24–48 hours. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
Use the contact form on this page if you prefer to send your message directly from the site.
What to Include in Your Message
To help Coast review your request as quickly as possible, please include the details that apply to your question:
- Your full name and email address used at checkout
- Your order number, if your message is about a purchase
- A brief description of the issue or question
- Product name, size, color, or style details when relevant
- Photos, if you are contacting Coast about a damaged, incorrect, or defective item
Order Support
Contact Coast for help with order confirmations, order details, missing information, or questions about a recent purchase.
Shipping Support
Reach out if you need help understanding your shipment, delivery status, tracking information, or shipping-related concerns.
Returns & Exchanges
Coast can help with return and exchange questions, including return instructions, eligibility questions, and item-specific concerns.
Product Questions
Need help before you order? Send Coast your questions about product details, sizing, colors, materials, or availability.
Account Help
Contact Coast if you need assistance with account access, saved information, or checkout-related account questions.
Contact Form Note
Use the contact form on this page and include as much helpful information as you can so Coast can review your request clearly.
Your Privacy
Coast uses the information you share to review and respond to your customer service request. Please avoid sending sensitive payment details through email or the contact form.
We’re Here to Help
Thank you for contacting Coast. Whether you need help with an order, a return, an exchange, shipping, a product question, or your account, our support team will review your message and get back to you within our usual response window.
