Shipping Policy

Thank you for shopping with Coast. This Shipping Policy explains how order processing, delivery estimates, tracking, shipping rates, customs coverage, and package support work for Coast orders.

Order Processing Time

Orders are processed within 1–3 days after they are placed. Processing includes reviewing the order, preparing the item for shipment, and handing the package over for delivery.

Orders placed during weekends, holidays, or high-volume periods may begin processing on the next available business day.

Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is 2–5 days. Delivery times are estimates and may vary depending on destination, local delivery conditions, customs handling, weather, or other events outside the normal shipping process.

Shipping Destinations

Coast provides Free Worldwide Shipping to supported delivery destinations. Please enter your shipping address carefully at checkout so your order can be routed correctly.

If a destination cannot be served for reasons such as address restrictions, local delivery limitations, or unavailable shipping service, Coast will contact you using the email address provided with your order.

Shipping Rates

Shipping is free worldwide. Coast does not charge a standard shipping fee for eligible orders.

• Service: Free Worldwide Shipping
• Order processing time: 1–3 days
• Estimated delivery time after shipment: 2–5 days
• Tracking update time: 1–3 days after shipment

Tracking Your Order

When your order ships, tracking information will be sent to the email address used at checkout when available. Tracking details may take 1–3 days after shipment to update.

If your tracking link does not show movement right away, please allow the tracking system time to refresh. If the tracking information has not updated after the expected tracking update window, contact Coast at support@coasttshop.com.

Wrong or Incomplete Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. Coast is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided at checkout.

If you notice an address mistake after placing your order, email support@coasttshop.com as soon as possible with your order number and the correct shipping details. Address changes cannot always be made once an order has started processing or shipped.

Customs, Duties, Taxes, and Government Charges

Customs duties, import taxes, brokerage fees, and other government charges are included in Coast’s Free Worldwide Shipping service. If any of these fees apply to your shipment, they will be covered by us.

In some cases, customs or local authorities may require additional information to clear a shipment. If this happens, please contact Coast for assistance at support@coasttshop.com.

Lost, Delayed, or Damaged Packages

If your package appears to be lost, delayed, or damaged in transit, please contact Coast so we can review the issue and help with the next steps.

• Delayed packages: Check your tracking information first, then contact us if the delay continues beyond the estimated delivery window.
• Lost packages: Email us with your order number and tracking details so we can review the shipment status.
• Damaged packages: Contact us promptly and include photos of the package, the item, and any visible damage.

Contact Us

For shipping questions, tracking concerns, address updates, customs assistance, or help with a lost, delayed, or damaged package, contact Coast customer support at support@coasttshop.com.

Please include your order number, the email address used at checkout, and a brief description of the issue so we can assist you more efficiently.